I work with Kixto on a daily basis to handle our order fulfillment through Europe. I am continually delighted with their attention to detail and fast turn around times for all of our orders. On the very rare occasions that an order needs to be re-shipped, usually due to the postal service of a European country having lost an order all together, Kixto is always quick to end the package again. I wish the other fulfillment companies I work with were half as reliable as the Kixto Staff. I cannot recommend them highly enough.
Chaosium Inc shipping, logistics, and customer service.
Testimonials from our clients
The White Box Kickstarter
Mark Fulford and the team at Kixto were instrumental to the success of our Kickstarter fulfillment efforts for our campaign for The White Box, and crucial to our backers’ satisfaction and happiness.
We received extremely detailed advance estimates of our costs, helpful options for shipping to accommodate our particular needs, and excellent advice — and assistance — in navigating the VAT requirements of shipping to customers in the European Union in compliance with the law.
As a Kixto client, you will discover that their correspondence not only answers your questions in detail, but looks ahead to answer the follow-up questions you didn’t know you’d need to ask.
Kixto is a top-shelf partner with my very highest recommendation.Jeff Tidball, Chief Operating Officer (Atlas Games) and Co-Founder (Gameplaywright)
I worked with Kixto on my project “Hall of Judgment,” my first licensed project for the Dungeon Fantasy RPG (by Steve Jackson Games) and my largest Kickstarter to date. I was very pleased with their pricing and their services – Mark and his team were very responsive, and Royal Mail simply can’t be beat for international fulfillment of Kickstarters. He carefully compared methods of getting the 350-400 remaining domestic US orders to me, and showed how it would save weeks of time, and only cost a few tens of dollars more in terms of total cost to deliver, to air-ship my product. The books thus arrived early or on time to backers, and “your Kickstarter was timely” is about the second-nicest thing that can be said about any Kickstarter. I would not hesitate to use Kixto again, and in fact I intend to in a few weeks!Douglas H. Cole
President and Chief Everything Officer
Gaming Ballistic, LLC