Summary, current 25 March 2020

The latest UK government advice is:

online retail is open and encouraged and postal and delivery services will run as normal,
no additional precautions are needed for handling post or packages,
wash your hands!

Kixto’s assessment is that freight and delivery services are so essential to enabling social distancing, ser that they will be maintained to the last.

We take the health and safety of our people and customers very seriously. Our business processes allow workers to operate in their own private space and our staff are encouraged to stay at home on full pay if they feel there is any health reason for them to do so.

Kixto has always chosen to put quality first and, as this crisis unfolds, we are increasingly thankful for our choice of carriers and the depth of their contingency planning. They have maintained a remarkably solid service level.

We are pleased to report that Kixto is currently shipping orders without delay and our carriers are maintaining a very good service to most destinations. Europe has some postcode-level exceptions, further afield there are some country-level exceptions.

Europe, postcode-level exceptions

Austria, no service to:

Region Innsbruck: 6450 Sölden, 6452 Hochsölden, 6456 Obergurgl, Hochgurgl, 6458 Vent, 6553 See, Paznaun, 6555 Kappl, 6561 Ischgl, 6562 Mathon, 6563 Galtür, 6580 St. Anton am Arlberg, St. Christoph
Region Kufstein: 9844 Heiligenblut
Region Salzburg: 5542 Flachau, 5640 Bad Gastein, 5645 Böckstein, 5630 Bad Hofgastein, 5632 Dorfgastein, 5611 Großarl, 5542 Flachau, 5612 Hüttschlag
Region Vorarlberg: 6762 Stuben, 6763 Zürs, 6764 Lech, 6767 Warth, 6888 Schröcken

Bulgaria, no service to:

Bansko

Czechia, no service to:

Litovel (783 21, 783 31)
Cervenka (784 01)
Unicov (786 81, 783 91, 783 93)

France

Service restored. Services to Mülhausen, Straßburg, Marseille and Toulon were previously supsended.)

Greenland

Service restored. (Flights were previously suspended.)

Italy

Due to local government decisions service in the following post code areas has been suspended:

Medicina (40059)
Ariano Irpino (83031)
Polla (84035)
Sala Consilina (84036)
Atena Lucana (84030)
Caggiano (84030)
San Lucido (87038)
Montebello Ionico (89064)
Caulonia (89041)

Portugal

Local authorities have locked down the city of Ovar (district Aveiro). Therefore pick-up and deliveries have been suspended unitl further notice in the following post code areas: 3880-XXX to 3885-XXX

Turkey

We can only deliver to DHL service points.

Exceptions beyond Europe

We have no service to these countries (new additions are marked *):

Brunei Darussalam *
Cayman Islands
Djibouti
Ecuador
French Polynesia
Honduras *
Kuwait
Lebanon
Libya
Maldives
Morocco
Moldavia
Mongolia
Morocco *
Myanmar
New Caledonia
Peru
Philippines
Somalia
Sri Lanka
Suriname
Tunisia